Prerequisites
- A Slack workspace where you have admin permissions
- A NextKS account at app.nextks.com
Installation
- Sign in to the NextKS dashboard
- Click Add to Slack
- Review the requested permissions and click Allow
- The NextKS bot is now installed in your workspace
What NextKS needs access to
| Permission | Purpose |
|---|---|
| Send messages as bot | Deliver notifications and AI responses |
| Read messages in DMs | Process user messages to the bot |
| Manage interactive messages | Handle button clicks and responses |
Using the bot
Once installed, team members can:- DM the NextKS bot to interact with configured MCP servers
- Receive notifications sent via the API as DMs from the bot
- Click response buttons on interactive notifications
Adding team members
Users are automatically registered when they first message the bot or receive a notification. No manual user provisioning is required.Troubleshooting
Bot doesn't respond to messages
Bot doesn't respond to messages
- Verify the bot is installed: check Apps in your Slack sidebar
- Ensure the workspace admin hasn’t restricted bot access
- Check the NextKS dashboard for any configuration errors
Notifications not delivered
Notifications not delivered
- Verify the recipient’s email matches their Slack profile email
- Check that the API key belongs to the correct organization
- Review the API response for specific error messages
Buttons not working
Buttons not working